Kenya Data Protection Act, 2019 · We respond within 30 days · binaryaddpesa.com
You have the right to request deletion of your personal data held by BinaryAddPesa at any time. This page explains what gets deleted, what must be legally retained, and how to submit your request.
Fill out the form below or email us at support@binaryaddpesa.com with your account email and phone number.
We verify your identity to ensure we're deleting the right account. We may ask for your registered email or phone number.
Your BinaryAddPesa account is deactivated and you lose access to the app within 7 business days.
Eligible personal data is permanently deleted. You receive an email confirmation when complete.
| Data Type | Action | Reason |
|---|---|---|
| Name, email address, phone number | Deleted | No longer needed |
| App account and login credentials | Deleted | Account closure |
| Push notification tokens (FCM) | Deleted | No longer needed |
| App usage analytics data | Deleted | No longer needed |
| M-Pesa transaction records | Retained 7 years | Financial regulations |
| Deriv onboarding records | Retained 5 years | KYC/AML obligations |
| Fraud or dispute investigation records | Retained as needed | Legal proceedings |
⚠️ Note about your Deriv account: BinaryAddPesa can only delete data held on our own systems. Your Deriv trading account, trading history, and any funds in your Deriv account are managed by Deriv (deriv.com). To close your Deriv account or request deletion of Deriv's data, you must contact Deriv directly at deriv.com/contact-us.
All fields marked with * are required. We'll respond within 30 days.
You can also send your request directly to
support@binaryaddpesa.com
with subject line: "Data Deletion Request"
Your data deletion request has been received. We'll verify your identity and respond within 30 days. A confirmation will be sent to your registered email.